Terms & Conditions

1. Introduction

Welcome to Parrot Cargo & Logistics. By accessing and using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Services

Parrot Cargo & Logistics provides freight forwarding, customs clearance, cargo handling, project cargo management, shipment tracking, and related logistics services.

All services are subject to operational availability, applicable laws, customs regulations, and international shipping requirements.

3. User Responsibilities

Users agree to:

  • Provide accurate and complete information.
  • Comply with all applicable laws and regulations.
  • Ensure cargo contents are legal and properly declared.
  • Submit required shipping and customs documentation.
  • Use the website responsibly and lawfully.

4. Quotations & Pricing

All quotations provided by Parrot Cargo & Logistics are estimates based on the information supplied by the customer. Final pricing may vary due to:

  • Cargo dimensions and weight.
  • Customs duties and taxes.
  • Government fees.
  • Fuel surcharges.
  • Additional handling requirements.

5. Shipment Tracking

Tracking information is provided for informational purposes only. While we strive to provide accurate and real-time updates, shipment status may occasionally be delayed due to operational, customs, or third-party carrier factors.

6. Customs Compliance

Customers are responsible for ensuring all cargo complies with the laws and regulations of origin, transit, and destination countries. Parrot Cargo & Logistics reserves the right to refuse shipments that violate applicable regulations.

7. Limitation of Liability

Parrot Cargo & Logistics shall not be held liable for:

  • Delays caused by customs authorities.
  • Government restrictions.
  • Natural disasters.
  • Acts of war.
  • Carrier disruptions.
  • Force majeure events beyond our control.

Liability shall be limited to the extent permitted by applicable law.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and designs, remains the property of Parrot Cargo & Logistics unless otherwise stated. Unauthorized reproduction or distribution is prohibited.

10. Changes to Terms

Parrot Cargo & Logistics reserves the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.

11. Contact Information

For questions regarding these Terms & Conditions, please contact: Parrot Cargo & Logistics Email: parrotcargoandlogistics@gmail.com Phone: +252 613 212 221